I'm a ST holder, but keep getting emails about this. First step, they want to bank check me. Had my account hacked before Christmas so bit wary about giving details out. Why do they need it? Always buy my ST online. What's the profile for?
I'd be a bit suspicious about that. I've set up a Millwall profile and only had to enter the usual stuff of name address and email. I am a member and had to put in my existing member number and I seem to remember I had to jump through a few hoops for that but sure my bank detail was never needed.
I recently contacted Shona and got no response. She had replied on previous occasions, but I have heard others not getting any replies even with follow up emails.